Refund policy

All sales are final due to the nature of our products. Once an order is placed we do not process cancellations.  If for any reason you are dissatisfied with your order, please contact us at Queensbeautyaddiction.com so that we may best solve the issue. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.